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How to Create a World-Class Remodeling Team

Great remodeling companies position themselves for the future with the right players




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Closing the sales fulfillment gap: the missing link in Lean

During Operation Desert Storm in the early 90s, France’s decision to not support the U.S. intervention revived an old joke from the World War II era…

Man up, Funnyman (You too, Funnywoman)

There’s a lot of testosterone on the jobsite. And there’s always plenty of stress. This can be an explosive combination.   This is why humor can be…

You and your signage.... Why so angry?

  The beautiful curved pavers led me to the front door, past the unbelievable fire pit patio. The product was impressive. The installation even more…

Bridging the language gap... without language

  When it comes to communication, it pays to think smart. Or rather, thinking smart can keep you from paying….     In reading the book, Inside The…

On Safety, Spanish and Forgiveness

  As a member of the Association of Subcontractor and Affiliates (ASA) of Chicago, we try to share the collective expertise of the association. Like…

Labor Days: The Labor Crunch and the Hispanic Diaspora

  Three stories jolted me in quick succession last week.   A close friend who leads a residential home building firm in Chicago responded glumly when…

Michael E. Gerber: When it gets steamy on the homefront

Thinking strategically becomes warped by thinking of everything you?ve got to get done.

Mark Richardson: Lemons to lemonade

What do you need to do to make up for a person?s house being delayed for an extra week or two or not having heating or cooling over a holiday weekend? If you have the right client-centric mindset or culture and get a little creative, you can turn lemons into lemonade.

Special Section: Shelter your profits from the storm

In a recent poll conducted by Professional Remodeler, more than half of the remodelers who responded said they have dealt with large volumes of storm-related repairs and remodeling.

Malcolm Gladwell vs. Bradley Hartmann: Is expertise overrated?

  In his 2008 book, Outliers, Malcolm Gladwell popularized the idea of the 10,000-Hour Rule. That is, the essential component in developing expertise…

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