Today’s homeowners are better informed about remodeling than ever before, thanks to the relentless march of TV remodeling shows and 24/7 internet access that provides them an endless array of product information. Remodeling sites like Houzz and Remodelista stoke their dream home fantasies and ambitions. While all that information has created a more informed customer, it has also made for some unrealistic expectations on the part of homeowners, whose demands have forced remodelers to rethink their client communication skills.
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