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Gary A. Cohen

Gary Cohen is Vice President of Certified Contractors Network (CCN). He spent 11 years as a Clinical Professor of Business at the University of Maryland. CCN is a training, coaching, and networking organization in the home improvement industry. For more information on CCN, contact Gary at [email protected] or visit www.contractors.net/contractors.

leadership
Home Improvement

The Not-so-secrets of Success

Managers at home improvement companies play a pivotal role in the success of their teams. They are responsible for ensuring that projects run smoothly, clients are satisfied, ...
9th Oct. 2024
Communication
Leadership

5 Effective Ways To Communicate With Direct Reports

Effective communication is the cornerstone of successful management. As a leader, your ability to convey information, provide feedback, and foster an open dialogue with your direct...
3rd Sept. 2024
closing sales
Sales — Home Improvement

How to Stop Selling and Start Closing Sales

The term "closing sales" often conjures images of slick-talking salespeople persuading hesitant customers to make a purchase. However, the art of closing sales is not about sales...
21st April 2024
leadership gears
Home Improvement

Get the Most Out of Your Teams with This Leadership Style

It is important for home improvement leadership to embrace best practices for creating a vibrant and robust organization. One best practice is transformational leadership, which...
14th March 2024
Home improvement sales manager
Home Improvement

3 Traits Sales Managers Need to Succeed

Sales managers play a pivotal role in driving revenue, managing sales teams, and fostering customer relationships. To excel in this role, it is essential to understand and implement...
17th Nov. 2023
Satisfied home improvement customer giving thumbs up
Business — Home Improvement

How Mission, Vision, and Values Drive Exceptional Customer Experiences

In the competitive landscape of contracting companies, success extends beyond the completion of projects; it also hinges on the creation of remarkable customer experiences that...
19th Sept. 2023
Habits of successful home improvement sales managers
Home Improvement

12 Habits of Highly Successful Home Improvement Sales Managers

In the highly competitive world of home improvement contracting, effective sales management is crucial for your company's success. Here are 12 habits of highly successful home...
18th July 2023