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Business

A compilation of business news, trends, and surveys on customer satisfaction, financials, human resources, marketing, and sales.



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How to Address Client Fears Amid Economic Shifts

In this episode of Remodeling Mastery, Mark Richardson shares insights into the softening market and how to communicate with clients



Business

Breaking Through the Brand

Three remodeling companies share their motivations, stories, and experiences of redefining their outward identities for the next stage of growth


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Business

A Letter to Your Clients: 10 Ways to be a World-Class Client

Mark Richardson flips the script, offering insights into what makes a good client and ways remodelers can help

Home Improvement

5 Tips for Successful Performance Reviews

If you want to peek into a successful business, look inside the minds of its people

Business

Why Change Orders Are Good

Use these few simple steps to alter how your company addresses change orders

Business

3 Key Business Areas Where Remodelers Can Improve Most

So you want to improve your business, but don’t know where to start? These three key areas will really move the needle

Thought Leadership

Are Your People Burned Out?

Current conditions make for easy employee burnout—here’s how to recognize it and react

· Podcasts

Becoming a Second-Generation Owner

Lena McNally talks transitioning her family's company to her own and seizing a business opportunity by becoming a specialty contractor.

Home Improvement

Cause Marketing: What Is It and Why Use It?

Home improvement industry leader Brian Gottlieb breaks down cause marketing and why it should be a part of every home improvement company's budget.

· Remodeling Mastery

Indicators of a Softening Market and How to Prepare

Market conditions could be changing, but don't panic. Richardson shares ways to stay on top of market conditions and how to prepare for any potential softening down the road.

Business

Taking My Company Remote—and Staying That Way

A company president shares his process on working remote in remodeling

Home Improvement

Understanding the Heart of Every Business: KPIs

In less than two minutes, learn the importance of KPIs, concrete examples, how to incorporate them into your business, and how to break KPIs down for greatest impact.

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