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Customer Service: Ease the Friction
Customers want a service experience that is hassle free. Identify and eliminate the points of friction between you and your customers to keep them…
Products: LED Bulb Review
LED bulbs have come a long way since their early days nearly 10 years ago. In this video. Matt Risinger explains why CREE LEDs are the only bulbs he…
Personnel: Award Innovation from Your Employees
A lot of remodelers use end-of-year bonuses to reward individual performance. But as a motivational tool, group-based rewards are much more effective…
Appliances: Samsung Chef Collection Induction Slide-In Range
Virtual Flame Technology drives this induction cooktop from Samsung. LED lighting embedded in the glass surface casts a flame-like glow onto pots and pans when in use that intensifies as power is increased.
Appliances: Kenmore 24-inch Built-In Dishwasher
The PowerWave Spray Arm highlights this latest dishwasher offering from Kenmore, using sequential jets that sweep dishes from two sides instead of one for 80 percent more coverage.
Leadership: 5 Lessons in Leadership
Here are five stories about leadership and the workplace including ways to stay mentally fit, generational studies and how the sound of your voice…
Housing: Habitat For Humanity Shifts
Habitat For Humanity isn’t building as many houses anymore. New construction for the charity declined 31 percent in 2014 from 2008. Instead, Habitat…
Marketing: Optimize Email Performance
You might want to try sending different versions of the same email to see which one performs best. It all starts with a compelling subject line. "…
Management: Why Employees Resist Change
People are wired to naturally resist change because it causes us to act more emotionally and impulsively, according to neuroscience research. Even if…