Remodeling Mastery: World Class 1:1s + Interview with Tony Mancini, Group Director of SGC Horizon

One-on-one meetings are crucial in order to keep a remodeling business on track, but it isn't always clear how the precious time can be used effectively. In this episode of Remodeling Mastery, host Mark Richardson details what makes a productive one-on-one meeting–and what doesn't. In the second half of the podcast, Richardson interviews Tony Mancini, group director for SGC Horizon, Pro Remodeler's publisher. They discuss the dynamic of the new home and remodeling communities and how booming new home sales will impact the remodeling and home improvement industries. 

Key takeaways include: 

• Why a one-on-one meeting is a two-way street.
• Why type of meeting should always be a top priority, even when you're busy. 
• How and where you conduct the one-on-one meeting, plus its pace and context, are also crucial. 
• It’s not “one size fits all”. Personalize your one-on-one meetings in terms of length and structure.
• One-on-one meetings are not only about the discussion, it’s also about the relationship you have and your ability to work with that team member.
• Why you should give as much as you take in a one-on-one meeting.
• Why in a one-on-one meeting, it’s your obligation to communicate, not their responsibility to understand. 

Listen to the podcast above for the full episode.