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Read The Room

 How one remodeler responded to his client's needs and why that's important


Business

About Face

Why one home improvement leader switched his company’s approach from traditional media to face-to-face marketing



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Pitfalls to Avoid When Adding a New Product

Here’s what home improvement pros need to consider to avoid unintended consequences when adding a new product 

Ways to Make Roof Repair Pay

For some roofing companies, 'customer for life' starts with a timely repair

Who Is Liable for Injured Subcontractors?

Medical treatment and lost wages ... When someone working on a roof falls and is injured, there's a price to pay

Want Two Legs? Try Two Calls

If you insist that husband and wife have to be there, some homeowners will start to disconnect

Call-Center Success Is No Mystery

Reborn Cabinets uses a clear, well-defined sales system, and its call center reaps the rewards

But You Said the Price Was ...

Regular and sometimes steep increases in the cost of materials are a fact of life in residential construction. Too bad homeowners don’t know it.

Are You as Tech-Savvy as Your Customers?

If you’re not thinking about technology for your business now, you may soon be playing catch-up with customers

When It Comes to Siding, Looks Are Everything

How do you sell a homeowner something they’re not even sure they really want? Dress it up.

Keep It Simple Stupid: The Trick to Converting Online Leads

The best way to turn web visitors into leads is to not try too hard

HomeAdvisor Spending $100 Million to Combat Word-of-Mouth Referrals

The writing on the wall says that word-of-mouth referrals are losing their relevance

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