For a real relationship with trade PARTNERS we need to practice what we preach. First of all do you have a good partnership and relationship between…

This is where so much time, effort and money is lost. Doing it right the first time, not having rework, call backs, defects and warranty issues, is…

Jersey City, NJ -- Writing from the NARI Spring Business Meeting here, and the news seems to be mostly positive. Most remodelers I've talked to are…

A critical danger in any business is tunnel vision. The focus on just one thing at the expense of others! We can be the best at one particular area…

Now if your thinking, ‘in this economy I can ONLY see one week ahead, maybe a month at most, so what good is strategic planning?’ Well you STILL have…

It’s a cliché but everything starts with and ends with Leadership. It’s from leadership that the vision comes, the inspiration for the formation,…

The NHQA criteria may look simple at first glance, just 8 headings, but this is deceptive, it has depth and complexity. Think of the range of issues…

Looking for a way to focus and coordinate improvement initiatives? A3, which is named after the size of paper it is meant to be printed on. The aim…

Whether you are planning to or currently use Energy Star, NAHB National Green Building Standards, DOE’s Builder Challenge or another program, the key…

Reinventing the wheel can take a lot of time. So why not consider benchmarking best practices. The 2011 National Housing Quality Award Winners…