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Online Tools Give Contractors Information and Choices
eBay's business marketplace construction channel, the York Business Analyzer and Yellow Steel highlight offerings on the Web.
Teakwood Builders
Without the customer present to ask questions and voice concerns, Teakwood employees look to each other to be sounding boards for ensuring that projects are produced with the highest level of customer service possible.
Firefighting
Settling with an insurance company on restoration costs took 20 months longer than rebuilding the home.
HoBart Builders
With a six-person staff that includes two sets of spouses, remodeling is truly a family affair for HoBart Builders. In this vein, its approach to customer service is simple: Treat customers like family.
Bowa Builders
Unlike most remodeling companies, Bowa Builders has a department dedicated solely to customer service.
Scoring Points With Customers
The good news coming out of the NRS homeowner satisfaction study? Most customers are very satisfied with their remodelers.
Commodity Remodeling Educates Buyers on Price
Carl Krueger Construction in Milwaukee introduced a three-tier bathroom remodel series to help potential customers understand what features they can get based on price ranges.
21st-Century Makeover
A 1-2-3 punch of Old World design, energy-efficient construction and 'wired' everything transforms a 1950s 'smart' home.
On Site
Pictures from the SawHorse Playground project and the Home Builders Association of Kentucky state competition.