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A Stressful Purchase

How should remodelers react when consumers get scared?




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Kingsley Catalucci, 28

Design Consultant RI Kitchen & Bath Design + Build / Warwick, R.I.   Sales tip:   People are investing a lot and want to feel they can count on…

Joseph Clymer, 26

Design-Build Specialist Amiano and Son Construction / Southampton, N.J.   Labor shortage:   The last several years, we have had a lot of success…

Krista Agapito, 39

Director of Sales S&W Kitchens / Winter Park, Fla.   Estimates:   With our estimates, we break things out by group. Some clients only want the…

Andrew Rooney, 37

Remodeling Consultant MyHome Design & Remodeling / New York City   Biggest challenges:   Getting things done takes a little longer in New York…

Nick Scheel, 38

Owner Untamed Construction / Spokane, Wash. 2019 Revenue: $940,000   Best innovations:   We used to give a free estimate to anyone that wanted it.…

Melissa Cooley, 34

Designer-Interiors Specialist Case Design/Remodeling / Bethesda, Md.   Open concept:   Design trends always fluctuate, but I think the idea of open-…

Matthew Keesis, 39

Field Superintendent Carey Bros. Remodeling / Brentwood, Calif.   Pricing transparency:   Our estimate is computerized and quite extensive, including…

Mark Watson, 39

Owner Exterior Medics / Springfield, Va. 2019 Revenue: $16 Million   Roofing trends:   We’ve been seeing a higher influx in designer shingles for…

Justin Fredricks, 33

Lead Designer & Estimator DMG Design + Build / Metairie, La.    Industry trend:   Clients are naturally gravitating towards technology in their…

Mark Olsen, 34

Co-Owner Krumwiede Home Pros / Bensenville, Ill. 2019 Revenue: $3.7 Million   Family business benefits:   It helps especially with the company’s…

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