Harvard Business School professor Rosabeth Moss Kanter has some golden advice for salespeople: “The difference between winners and losers is how they handle losing, and the key to handling losing is resilience.”
Salespeople must constantly recover from being turned down, whether the fumble is brought about by the salesperson themselves because of lack of skill, or due to circumstances outside their control.
Read more about how this mindset can help your sales at Sales Training Connection.