A study published in ASQ’s Quality Management Journal this month (Jan 2012) found that ISO9001 Certification (Quality Management Systems Requirements…

As many of you know by now Professional Builder is holding three days of plan reviews by some of the top designers and architects in the country…

With the February edition of Professional Builder, I begin a series on the evolution of quality management. Here is a more detailed version of an…

Walking in my home last evening, I was greeted with the usual excitement of children running around, the dog barking and my wife sharing the latest…

Trade partners have used the National Housing Quality Award over the years as an application process to gain independent feedback on how they can…

Remodeler winners of the National Housing Quality Award over the years cite a range of best practices that helped them to achieve this level of…

For years the building industry has been focused on sealing the holes in our homes to prevent air infiltration. Initially our concerns focused on…

Many people today still see quality as being about 'incremental improvement' rather than innovation and fast dynamic change and particularly those…

In the past year, during our LeanPlan Workout process, we had the dubious honor of “working on” plans from 3 of the biggest name, most expensive…

One of the benefits of working with builders and customers all over the country is that I get a real grasp of what is happening with design trends.…