Home Improvement
Home Improvement
The Top Customer Expectations Contractors Must Meet in 2024
Hint: There are two vital things customers today expect that they didn't always think about
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Business Coach Cited in Attorney General Lawsuit Against Contractor
A New England contractor faces a civil suit alleging his company’s growth was tied to a business coach with a model that “encourages fraud"
Sales — Home Improvement
How to Stop Selling and Start Closing Sales
One of the biggest mistakes a salesperson can make is viewing the sales process as a one-sided transaction
Home Improvement
Home Improvement Success: Luck, Hard Work, or Who You Know?
Even the most brilliant marketing mind could see fewer opportunities due to lack of networking
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The Number You Have Dialed Is No Longer in Service
Homeowners are often shocked to discover that the roofing company that installed their new roof or repaired their old one is out of business
Window Sales and the Art of the Partial
When it comes to selling windows, some companies believe something is better than nothing
To Be or Not to Be … on Facebook
Contractor attitudes toward the social media giant vary from enthusiastic to dismissive
To Partner Up or Not?
Business partnerships in the home improvement industry can be golden—provided you take the necessary steps
Riders on the Storm: Specific Challenges of Insurance Repair Work
A series of powerful weather events creates plenty of exterior repair work. But insurance work can easily find you in over your head.
Reasons to Get Sub Agreements in Writing
Sure, an informal agreement with minimal documentation is easy, but it could cost you time, money, and referrals
Don’t Come to Work High
Suspect substance abuse? Unless you have a policy in place, your choice in how to respond is to either tolerate it or fire the employee
Siding by the Book
The best siding companies make proper installation a calling card and point of differentiation
The Indispensable Office Manager
Many business owners think that an office manager should be the last person you hire as your company grows. Those with experience say otherwise.
Avoiding a wrongful termination lawsuit
The quality of your employment records may be the thing that fends off an expensive defense in court