flexiblefullpage - default
interstitial1 - interstitial
Currently Reading

Lowe’s to Open Next-Day Delivery Fulfillment Center for Pros

Advertisement
billboard -
Products — Home Improvement

Lowe’s to Open Next-Day Delivery Fulfillment Center for Pros

Lowe's makes its next move into the pro market.


By Caroline Broderick May 18, 2022
lowes
lowes

Lowe’s will open its first fulfillment center solely dedicated to serving its professional consumer base in Charlotte, NC this month.

Any customer can place orders for products such as lumber, roofing, shingles, insulation, along with windows and doors, and expect them delivered to their jobsite the next day.

As an industry facing high demand amid times of challenge, Lowe’s aims to ease time by dedicating a portion of its function specifically to the professional consumer. According to Lowe’s State of the Pro 2022 report, 76% of construction professionals rely on suppliers/retailers more now than before.

Additionally, the fulfillment center will allow more pros to place larger orders, and takes the pressure off the stores, explains Tony Hurst, senior VP, Pro, Services, and International at Lowe’s.

“Without a fulfillment center, we're typically sourcing products from other stores, or maybe we're completely taking the inventory out of a store. Then that other pro who just needs a few things has a bad experience,” he says. “This helps solve that, and this gives us more capacity for deliveries from our stores.”


RELATED: Lowe’s Study Identifies What Homeowners Think of Contractors


lowes for pros

Inside Lowe's new Pro Fulfillment Center in Charlotte. Courtesy Lowe's

The fulfillment center comes with more trailers and trucks for deliveries as well, offering improved delivery window times and increased capacity, according to Hurst.

The Charlotte fulfillment center pilot marks another move in Lowe’s focus on the pro market: The company launched its pro loyalty program in 2020 then a redesigned program this March, and its Pro Shopping Experience last spring, which features a specialized Pro Zone section in-store, including dedicated checkout lanes. 

Charlotte’s fulfillment center spans 200,000 square feet and was retrofit to be a zero-emission facility. The performance of Charlotte’s center will be key in Lowe’s understanding of how to best service its professional customer base, the company says. The Charlotte center will service 28 local stores.

As of now, there are no plans for additional fulfillment centers.

“Our plan right now is to stay focused on Charlotte,” says Hurst. “We’re trying to test and learn how this benefits our pro and what adjustments we need to make. Then think longer term of what that might mean for more strategic initiatives down the road and how this might fit into that network.”
 


written by

Caroline Broderick

Caroline Broderick is the Managing Editor for Pro Remodeler. Most recently, she served as the associate editor for PR's sister publications, Pro Builder, Custom Builder, and PRODUCTS where she covered design, building products, trends, and more in the residential construction industry. She can be reached at cbroderick@sgcmail.com.
 


Add new comment

Plain text

  • No HTML tags allowed.
  • Web page addresses and email addresses turn into links automatically.
  • Lines and paragraphs break automatically.
leaderboard2 - default

Related Stories

Pro's Pick: Route Planning App for Sales and Project Managers

Outback Deck saves time and cuts down on fuel costs with this app that plans the most efficient routes for its field supervisors

Pro’s Picks: A Plumbing Tool That Cuts Install Time

This Pro’s Pick helps ensure that a one-day bath business completes its jobs in, well, one day

Shingle Color of the Year 2024 Announced by Owens Corning

The roofing manufacturer says the color evokes timelessness

Top Siding and Window Colors for 2024

A recent survey identifies the top siding and window color choices for American homeowners

Top Traits Contractors Should Demand from Product Partners

On this episode of Rock Stars of Remodeling, ProVia Director of Sales, Northeast, Randy Albaugh joins host Drew Barto to discuss what contractors should be looking for in product partners or manufacturers

·

Contractors Embrace Province™ Slate

From California to Minnesota to Florida, contractors are embracing Province™ Slate. Launched a year ago by DaVinci® Roofscapes, the composite single-…

4 Colorful Takeaways from Roofing Contractors

Why residential roofing contractors are more mindful of color when it comes to shingle selection

Pro's Pick: Track KPIs in Real-time with Data-Sharing Platform

This Pro’s Pick helps you run your home improvement business by the numbers

·

Why Homeowners and Pros Prefer Stone Veneer to Stone

With the depth of selection in Westlake Royal Building Products, builders and homeowners have an almost-endless range of design possibilities to explore. Ben Drury, Product Development Manager for their exterior product brands, explains why Versetta Stone is so effective in so many different applications. 

How to Solve the Deck Ledger Problem in Fat Walls

Brick veneer and rigid exterior foam raise questions about deck ledger connections. We provide some answers.

Advertisement
boombox2 -
Advertisement
halfpage2 -
Advertisement
native1 -

More in Category




Advertisement
native2 -
Advertisement
halfpage1 -
Advertisement
leaderboard1 -