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Arbitrate or Mediate?
Arbitration and mediation are not the same thing. If you have a choice, which is the better course of action?
How to Overcome the ‘That’s Too Much’ Sales Objection
It’s the most common—and for some sales reps, the most difficult—objection to closing business in home improvement, or any industry. Here’s how to respond.
Now Is Solar's Time to Shine
Solar can be a lucrative business for those adept at navigating the politics involved
Should You Cash a Check Marked 'Payment in Full'?
Cashing a client's partial payment that bears "full payment" in the memo field may nullify your claim to the unpaid balance
Top 10 Innovations in Window Technology
Windows have changed a lot in the past 60 years. Here are 10 innovations that set waypoints along that timeline.
26-Year-Old Contractor Dies in 50-foot Fall
A cherry-picker appears to be a reasonably safe work platform, but without fall protection accidents can be fatal
Documentation and Contracts: Keep It Clear and Simple
Three essentials to ensure clear, factual, and detailed paperwork for remodeling projects
Home Depot Converting to Ground Contact Lumber
The world's largest home improvement specialty retailer is replacing its stock of above-ground-rated PT lumber.
Bernie, Hillary, and the Politics of Gender Bias
Creating gender inclusivity in the workplace and the marketplace