As an editor of one of the nation’s largest business publications covering home building, I’m frequently asked about the state of the housing market…

  An ambassador for your company! Just because you don’t close that sale doesn’t mean that you should disengage with that potential customer. All the…

If you were ever fortunate enough to have had a pair of parachute pants, checkered Vans or a headband then you probably remember the super sweet 80’…

How are you listening to the Voice Of your Customer? A survey finds that 52% of organizations use 3 to 4 methods to gather VOC data and 22% as many…

Performance bonuses have been around the homebuilding industry for a long time.  Salespeople earn commissions and bonuses based upon their sales…

Despite the current market and the recession these builders show how they have continued to improve, change and increase their bottom-line and create…

This year marks the 19th edition of the National Housing Quality Awards, the industry’s only recognition program dedicated to helping builders grow…

On a construction site a worker was grumbling to himself as he worked. “How is it going?” I asked. “What?........oh…..ah fine…..well…..do you know on…

A roof can represent 10-25% of the cost of a building, 90% of improper installation procedures are covered from view upon completion of work and…

If there’s one common thread among the six builders featured in our article on fast-growing builders (“Big Gainers”), it’s the absolute importance of…