Failure Modes and Effects Analysis (FMEA) is a tool that can assist in identifying where your areas of risk lie and helps structure solutions. By…

Better bust out the Grey Poupon for this one. Turrets, steep roof, stone and stucco will drive up the cost per square foot a bit on this design.…

Years ago, well after the huge productivity gains of the industrial revolution, employers still sought productivity improvement.  In an effort to…

In 1989 Warren Bennis published ‘On Becoming a Leader’ which became a key leadership book. He stated that leaders “know who they are, what their…

A recent experience got me thinking about how companies all-too-often fall back on financial incentives when dealing with an unhappy customer, yet…

The Belbin team roles are used to help create effective and balanced teams.  Few individuals are strong in all of these roles, so ensuring you have a…

The Brady Bunch is a font of life lessons from the importance of compromise to why you should never lie to your parents to ... uh ... never walk out…

“Is this chicken, what I have, or is this fish? I know it's tuna, but it says 'Chicken by the Sea.'" We can thank Jessica Simpson for addressing that…

Every builder wants to have outstanding customer satisfaction, right?  Our research shows that to accomplish the highest customer satisfaction …

During an orientation recently with a room full of suppliers and trades for one of our “LeanPlan Workout” implementations, I was interrupted by a…